
The following questions are most frequently asked by distributors, importers, and system integrators in Lisbon, Portugal when evaluating Wanlin as their China factory supply partner for Door Window Magnetic Sensor (WL-DS150).
Q8: Is the Door Window Magnetic Sensor compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-DS150 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.
Q1: What is the MOQ for the WL-DS150?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Lisbon market trial.
Q2: Does the Door Window Magnetic Sensor hold AS 3786 certification?
A: Yes. The WL-DS150 holds AS 3786 / CE / LPCB certifications. We provide full test reports and Declaration of Conformity — ready for Portugal customs and fire authority inspection.
Q9: How do you handle warranty claims for products sold in Portugal?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Lisbon within 48 hours.
Q10: Can you help with product registration / local certification in Portugal?
A: We provide all required documentation (AS 3786 / CE / LPCB) and have experience supporting partners in Portugal through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Portugal.
Q6: What payment terms do you offer for new partners in Portugal?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Lisbon). The sample cost is fully deductible from your first bulk order.
Q5: Can you do private label / OEM branding for the Lisbon market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Portugal.
Our export team in China responds within 24 hours to all inquiries from Lisbon, Portugal.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
2026-03-18
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com